Return and Exchange Policy

We want all our Cardinal shoppers to be satisfied. If you need to exchange your items, you can do so within 30 days from the date of purchase.*

Store Credit and Exchanges are available when the product is unused, with the original packaging and tags.

*The product must be delivered to the Store for exchange.

If you have more questions, please contact us at:

[email protected]

+1 (816) 415-5094

Shipping information:

Items in-stock will be shipped within the next business day (check campus closings on William Jewell College calendar)

Cardinal Store cannot send to PO boxes with the exception of Jewell mailboxes.

Free shipping for orders over $99.99!*

Shipping cost is $8.50 for any order sent within the United States by USPS (expect your order within 7-10 business days).

2 day shipping is available through FedEx for $32.99 for any order sent within the United States.

If you want your order sent outside US, please contact us to give you a quote.

In-store pick up is available.**

*Shipping costs for Diploma Frames will vary and will not qualify for free shipping.

**An order not picked up within 20 days after purchase will be considered abandoned and will be restocked.